How Do I Check Why My Orders are not downloaded to Logiwa?

Screen Path:WMS>Reports>Integration Reports>Integration Log Tracking

To check why your orders are not downloaded to Logiwa, you need to go to WMS>Reports>Integration Reports>Integration Log Tracking screen. You can search with Channel filter to narrow your results with the orders that you are having problems

 

Integration Log Tracking_QuickAnswers&FAQs_1

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On the following screen where your orders’ integration status is displayed, you can see if the integration is succesful or not.

Referance code stands for SKU in get items and sync inventory operations, it stands for Order Code in Get Orders and Send Shipment info operations.

Please check the error message on this page to see the reason for not downloading.

 

Integration Log Tracking_QuickAnswers&FAQs_2

 

 

 

 

 

 

 

 

 

 

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