In the omni-channel model, without geographic boundaries, the customer likes the product in any sales channel, orders through any sales channel and gets the product delivered anywhere within any time slot and return it through any sales channel.
For e-commerce and retail businesses, the rise in e-commerce and omnichannel experiences is important because of their impact on inventory management. Once your online business starts, there are growing pains associated with:
- Managing a higher frequency and larger volume of orders
- Integrating with ecommerce shopping carts
- Managing inventory to avoid stockouts
- Maintaining visibility over your entire order fulfillment process
- Accessing accurate data about your fulfillment operation
- Accurately processing thousands of individual orders that need to be picked, packed, processed, and shipped
In other words, running an e-commerce or retail business and servicing e-commerce customers is impossible without proper WMS. Logiwa provides an efficient and proactive supply chain infrastructure and technology for the companies to apply omni-channel model effectively and seamlessly.