With the rise of technology, electronics retailers achieving more sales than ever. The logistics of smartphones, tablets and new generation electronics devices are getting more crucial. Because of the high demand, demand fluctuations and product variations, inventory management processes are getting more complicated.
In order to manage an electronics warehouse, a warehouse management system must have some specific functionalities such as serial tracking, 100% accuracy, Returns by Customer and traceability. Without these effectively managing these specific functions, achieving success in a electronics warehouse is almost impossible.
Other than specific functions, the warehouse management system must have integrations with most of the marketplaces such as Amazon, eBay, Walmart, shopping carts such as Shopify, Magento and shipment carriers such as FedEx, UPS, USPS, DHL.
Serial Number Tracking
Tracking serial numbers in a warehouse may cause ineffective processes if you do not configure the processes correctly. Most of the warehouse management systems force retailer to scan serial numbers during the receiving process whereas in many cases the retailers need to scan serial numbers during the packing. A warehouse management system should allow you to do below configurations:
- Force/skip serial number scanning during the receipt for specific products
- Force/skip serial number scanning for internal movements in the warehouse
- Force/skip serial number scanning during the picking for specific products
- Force/skip serial number scanning for packing
- Able to scan 2 different serial numbers such as IMEA.
- Able to validate serial number format to prevent wrong barcode scanning
Your system should be smart enough to help your employees during the process. An employee is not expected to remember the force/skip option for a specific product.
Traceability & Returns By Customer
Online retailers, must know the serial number of the product which is shipped to a customer. We use the serial number to verify the returns by the customer. I have seen many fraud cases in electronics business which causes revenue loss. Logiwa WMS offers a return station which retailers can scan the order barcode or shipment tracking number or return ticket number to fetch the item and serial number information of the shipped products. And easily verify the serial number and picture of the product.
> Check out this article to learn more about the returns by customer
I tried to explain the most crucial functions in this article. There many other processes and functions which are very useful for an electronics retailer. To learn more you can connect with us and request for a live demo.
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